Your body language contributes a lot to someone first impression of you, and your attitude.
Instead of having your head down, slouching and having folded arms try to stand or sit upright using good posture. Using this technique it will show others that you are interested and have a happy approach to your work. When talking with someone use a clear, and friendly voice and tone. Another key point is to use gentle gesture, and try and avoid pointing your finger or putting your hand on your hips. Your facial expressions are also very important when speaking with someone. It is vital to keep eye contact with someone when having a conversation, and to keep smiling at them. Yawning, looking away and rolling your eyes can be very rude. |
Effective Communication is when you:
1.Listen carefully to understand what the other person means.
2.Use language that the other person can understand.
3.Use appropriate language (the right words for the situation).
4.Use correct spelling when you have to write a message.
5.Ask questions to check what the other person means.
6.Do not assume that the other person knows what you are talking about
7.Check that the other person understands what you mean
Poor Communication is when you:
1.Don’t pay attention when someone is speaking.
2.Spell words incorrectly so people don’t know what you mean.
3.Use words people can’t understand.
4.Use words that are alright to use with your friends, but not in the workplace
e.g. “Hi instead of hello”
5.Keep talking without asking if the listener understands what you are saying.
6.Don’t use facial expressions to help you communicate.
7.Assume that the other person knows exactly what you are talking about
1.Listen carefully to understand what the other person means.
2.Use language that the other person can understand.
3.Use appropriate language (the right words for the situation).
4.Use correct spelling when you have to write a message.
5.Ask questions to check what the other person means.
6.Do not assume that the other person knows what you are talking about
7.Check that the other person understands what you mean
Poor Communication is when you:
1.Don’t pay attention when someone is speaking.
2.Spell words incorrectly so people don’t know what you mean.
3.Use words people can’t understand.
4.Use words that are alright to use with your friends, but not in the workplace
e.g. “Hi instead of hello”
5.Keep talking without asking if the listener understands what you are saying.
6.Don’t use facial expressions to help you communicate.
7.Assume that the other person knows exactly what you are talking about